Returns & Exchanges

At The Case & Co, we want you to love your tech accessories. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all screen protectors, cables, or additional accessories are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned device or case, your refund will be processed to your original payment method within 5-7 business days.